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Saugat Bastola

Building High-Trust Vendor Systems

How to structure vendor management that scales without chaos.

Saugat BastolaVendor Management

A framework for selecting, onboarding, and governing vendors for quality and reliability.

Why vendor systems break

Most vendor relationships fail not from bad vendors, but from missing structure: no clear scope, no KPIs, no review cadence.

The framework

  1. Select with a scored rubric, not a gut call.
  2. Onboard with a documented scope and SLA.
  3. Govern with quarterly KPI reviews.
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